Privacy Policy
Privacy Policy
Updated Oct 27, 2021

Tudor’s Biscuit World®­ understands that your privacy is important and is committed to protecting the privacy and security of your personal information. This privacy policy explains how we handle personal information collected when someone uses our website (this “Website” or our “Website”).

No Children Under 13
This website is not directed at or intended for use by children under 13 years old. We do not knowingly collect personal information from children under 13 through this website.

Users Outside the United States
This website is maintained in the United States of America and is governed by U.S. law. If you are located in the European Union or another region with differing laws related to data collection and use, your personal information submitted through this website and transferred to the U.S. may not have the same legal data protection as in your jurisdiction. By using this website, you freely and specifically give us your consent to export your personally identifiable information to the U.S. and to store/use it in the U.S. as specified in this privacy policy. Additionally, by using this website, you understand that data stored in the U.S. may be subject to lawful requests by the courts or law enforcement authorities within the U.S.

Information We Collect and How We Use It
We may collect personal information about you when you visit our restaurants, use our websites or mobile apps (“online services”), and otherwise interact with us (collectively, “services”). The information we collect falls into three categories: (a) information you provide to us; (b) information we collect through automated methods when using our services; and (c) information we collect from other sources.

Information You Provide:
We do not collect personally identifiable information about you unless you voluntarily submit that information to us, such as through our contact pages, by e-mail, by joining our email or text club, by seeking employment with us, by placing an order, by responding to a contest, survey, sweepstakes, or other promotional feature and/or by participating in other activities, services, features or other resources available via our services. Additionally, the personally identifiable information which you may provide to us may include your name, address, telephone number, date of birth, e-mail address, zip code, and/or payment information.

Information We Collect through Automated Methods:
We may use automated technology (e.g., cookies and Google Analytics) to collect information from your computer system or mobile device when you visit our restaurants and/or use our online services. This information may include, but is not limited to, your internet protocol (IP) address, referring webpages or applications that have led you to our site, and/or your unique device identifier (UDID) or mobile equipment identifier (MEID) of your mobile device.

Information We Collect from Other Sources:
We may collect information about you from our business partners and vendors (e.g., food delivery platforms, data providers, payment processors, etc.) or from public sources (e.g., public social media posts, etc.).

Cookies and Tracking
This website uses cookies. Cookies are a piece of data stored on the user’s computer tied to information about the user. You are not required to accept cookies to use this website, however, if you choose not to accept cookies, some functionality of this website may not work properly. Additionally, this website contains links to other websites. These third-party websites may set cookies on your device; however, we are not responsible for the cookie or tracking practices of other websites.
We may use cookies to:
  • Track visitors on our website to analyze browsing, use, and navigation patterns so that we may enhance and improve our website’s functionality and service.
  • Serve customers targeted advertisements and marketing (e.g., coupons, specials, etc.)
  • We may use cookies to analyze device and location information on an aggregate basis.
California Do-Not-Track Disclosure
This website does not respond to “Do not track signals.”

Google Analytics
Our public website uses Google Analytics, a service provided by Google, Inc. Google Analytics uses cookies to analyze how users use our website. We review aggregated data provided to us through Google Analytics to analyze website usage and improve our website. Google Analytics has its own privacy policy. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes described here and in the Google Analytics privacy policy.
How We Share Information
Tudor’s Biscuit World® will not share your personal information except in the following circumstances:
Many of our restaurants are independently owned and operated by franchisees, therefore, we may share information with our franchisees, particularly when we collaborate in providing a service to you. We also may share information with our franchisees to provide local offers and promotions that might interest you. These franchisees may be authorized to use your personal information in the manner described in this policy. Please note: our franchisees independently may have their own data collection and use practices that are not governed by this policy.

We may share personal information with third parties that perform services on our behalf, such as technical, marketing/public relations, and content service providers. Additionally, we may also share your personal information with third-party providers of cloud, web, and/or server hosting services. We do not authorize such third parties to use your personal information except as necessary to provide services to us or for purposes authorized by us. Furthermore, our website uses third-party service providers for the following purposes: (1) to conduct financial transactions on our website, (2) to manage our email lists for newsletters, alerts, clubs, and other purposes, (3) to conduct our online job application intake process, and (4) to analyze navigation and site usage patterns. These third-party service providers may collect financial and other personal information from you. Tudor’s Biscuit World® does not collect your financial information. Our service providers may share with us your candidate data and resume so we may evaluate your application and user session recordings to evaluate and improve our website. We are not responsible for the privacy practices of these service providers or of other websites. By using our website, you consent to the processing of your personal information by our service providers for the purposes described here and in their respective privacy policies. We do not authorize our third-party service providers to use your personal information except as necessary to provide services to us or for purposes authorized by us.
We may disclose your personal information (1) to comply with a law, regulation, or other governmental request, such as to comply with subpoenas, court orders, legal process, or requests by law enforcement or governmental entities; (2) to investigate or defend against third-party claims against us; (3) to detect, prevent, or investigate fraud or other illegal activity (4) to enforce our Terms of Use; (5) to repair or resolve technical issues in the operation of this website; (6) to respond to a request by you to disclose the information, including your requests to allow access to your account and personal information by third-parties designated by you; (7) with your knowledge and consent; and (8) to address emergencies or acts of god.

We may share your personal information as an asset of the business in the event of a sale, merger, or other business combination or transfer involving Tudor’s Biscuit World®.
Links to Third Party Sites
This website contains links to other websites. Please be aware that we are not responsible for the privacy practices or content of other websites. This privacy policy applies solely to personal information collected by this website ( We encourage you to be aware when you leave our website and to read the privacy policies of other websites and online services.

Security of Personal Information
Tudor’s Biscuit World® takes the security of your personal information seriously. We implement commercially reasonable technical, physical, and administrative security measures to protect against the loss, misuse, unauthorized access, alteration, and destruction of personal information collected through this website; however, we cannot and do not guarantee that your personal information will never be accessed by an unauthorized party or otherwise breached.

Retention of Personal Information
We will retain your personal information for as long as we deem reasonably necessary or desirable, unless a different retention period is required by any applicable law, rule, or regulation. We reserve the right to delete or destroy any information collected, including personal information, at any time.
Access to Your Personal Information and How to Contact Us
If you have questions about this Privacy Policy, or if you wish to correct, update, amend, or delete/remove personal information that you have provided to us, you may contact us by email at:
You may choose to stop receiving our direct communications, alerts, or marketing emails by contacting us at:

Updates to this Privacy Policy
We may update or change our privacy practices and this policy from time to time. If we update the policy, we will publish an announcement on our website. The date at the top of this policy reflects the date of the most recent update.

© 2024 Tudor's Biscuit World
P.O. Box 3603
Charleston, WV 25336
(304) 343-4026
*Not all items available at all locations.
Follow us!
Follow us on Facebook Follow us on Twitter Visit our YouTube Channel

© 2023 Tudor's Biscuit World
P.O. Box 3603
Charleston, WV 25336
(304) 343-4026
*Not all items available at all locations